SHIPPING POLICY

A legal disclaimer

Creamfrost reserves the right to approve or deny refund requests based on internal investigation. By placing an order, you accept these terms.

1. Delivery Locations

We currently deliver in select serviceable locations listed on our website. Delivery availability may vary depending on your PIN code.

2. Delivery Timelines

Standard delivery within 30–60 minutes for nearby locations. Bulk or special event orders may require advance booking and additional time.

3. Order Processing

Orders are processed immediately upon payment confirmation. Delivery slots may be adjusted during peak hours or high-demand periods.

4. Delivery Charges

Nominal delivery charges apply and are displayed at checkout. Free delivery may be available during promotional periods.

5. Handling and Quality

Our gelato and sorbets are carefully packed to maintain freshness and the perfect serving temperature during transit.